Frequently Asked Questions
What is a Mod?
A Mod is a custom, modified watch (hence the name: Mod). Each watch is hand assembled by us.
Our watches begin with a genuine, Japanese movement. We take this movement, and complement it with our own custom-produced dials, hands, cases, and bracelets. The specific movement used is listed in the description for each of our products.
Medford Mods is not affiliated with any other brands. We are an independent watchmaker, and each watch we sell includes a 1-year in-house warranty. Since these watches are custom-made by our company, they will not include a papers.
Why do you use custom parts?
The answer is simple: because there is simply no way to deliver the premium aesthetics and functionality that we strive for when using fully stock watches as a base for our mods.
If you have any doubts about our products whatsoever, reach out to us via email.
What is the difference between a Mod and an authentic/OEM Seiko watch?
Medford Mods is an independent watchmaking workshop based in Massachusetts. Every watch we sell is hand-assembled by us. Built from genuine Japanese movements combined with custom-produced components. Crafted to deliver the kind of reliability and individuality you simply won't find off the shelf from any other manufacturer.
Each of our Mods is a one-of-a-kind creation, carefully inspected and tested before it leaves our hands. We don't cut corners, and we don't dropship. What you get is a watch built for you, backed by our 1-year in-house warranty.
Where are you located, and do you have a physical location?
As our name implies, we are located in Massachusetts.
We are an e-commerce only business, with no plans for opening a physical location.
For logistical reasons, we are unable to offer local pick-up from our workshop. We do however offer free shipping to all customers, regardless of their location.
When will I get my watch?
For the most accurate delivery estimates and pricing, add an item to your cart and enter your mailing address at checkout. The checkout page will then populate with real-time pricing and delivery estimates provided by our delivery partners.
Shipments within the U.S. are FREE and arrive within 2-5 business days, depending on your location. U.S. customers can also opt for expedited paid shipping.
For international orders, we offer FREE expedited shipping to over 100 countries through FedEx and UPS. Both of these services deliver to most places worldwide within 2-5 business days. Rural or remote international locations will have extended delivery times.