Shipping policy

Effective Date: April 21, 2026
Store: Medford Mods

Processing & Handling

All orders are processed within 1-2 business day (Monday–Friday, excluding U.S. federal holidays). Orders placed before 12:00 PM EST on a business day will ship by the next business day. You will receive a shipping confirmation email with a tracking number once your order has shipped.

Domestic Shipping (United States)

Shipping Method Estimated Delivery Time Cost
USPS Ground Advantage 5-7 business days (including processing and handling time) Free on orders above $100, otherwise the rate is calculated at checkout (typical cost is less than $9)
UPS: Various Service Levels. See checkout screen for more details. Varies depending on service level. See checkout screen for more details. Rate varies depending on service level. See checkout screen for more details.

Delivery times are estimates and begin after the handling period. Delays may occur during peak seasons or due to carrier disruptions.

Order Tracking

Once your order ships, you will receive an email containing your tracking number and a link to track your shipment in real time. Tracking updates may take up to 24 hours to appear after the label is created.

Shipping Carriers

We ship using the USPS and UPS.

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. Medford Mods is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. Address changes after an order is placed cannot be guaranteed.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at help@medfordmods.com. We will work with the carrier to investigate and resolve the issue promptly.